SD-WAN has completely changed how businesses connect to branch offices and to the Internet. It’s also changed how service providers deliver their network and managed service offers. By decoupling networks from their underlying hardware, service providers can use SD-WAN to virtualize networks and offer connectivity in a way that is flexible, cost-effective, and reliable. SD-WAN … Read more
We can all probably agree that SD-WAN is a much-abused term. It seems to mean anything that a vendor wants it to mean. Gartner has defined a category of “WAN Edge” which includes “a widening set of network functions, including secure routers, firewalls, SD-WAN, WAN path control and WAN optimization, along with traditional routing functionality.”[1] … Read more
As a service provider, your business has no shortage of options for establishing WAN connectivity. Perhaps your company is using a public internet connection, along with a virtual private network (VPN). Or, maybe your company is using an Ethernet or MPLS connection. Your business may even be operating in a rural area, and using fixed … Read more
Questions from our Inbox #3: Most Common Technical Support FAQs In the final edition of our three part Questions from our inbox Blog Series, we’ll go over the most frequently asked questions that our support team gets asked. 1. Can I brand Turnium’s SD-WAN as my own product? A: Yes. Turnium is fully white label … Read more
Welcome to the second edition of our 3 part blog series on our most Frequently asked questions. Below are some of the questions we’ve been asked relating to SD-WAN setup/deployment. I am a VoIP provider. I want to provide my customer with good voice quality but I don’t want any of the other customer data … Read more
We have been sharing our partners’ experiences about Turnium Customer Support over the past week. We felt that Dan Rink, the CEO of iTel Networks, Inc. had a rather unique perspective. He found working with our top tiered engineers provided for a quick resolution of any issues that developed. However, our team went beyond just … Read more
Customer Service is a critical component of any SD-WAN platform. While we strive to ensure that everything works seamlessly, there will be occasions where our partners need to contact customer support. Turnium understands that when there is an issue, having a quick response that resolves the problem is critical. Time is of the essence. In … Read more
Being there for your clients who need help is a critical component to ensuring their success. We pride ourselves at Turnium that we are best-in-class with our customer support. One of the key reasons is that our support team is comprised of the same people who created the platform. They know how everything fits together … Read more
Welcome to the first edition of our 3 part blog series on our most Frequently asked questions. Below are some of the questions we’ve been asked relating to SD-WAN setup/deployment. How do I create a VPN for my voice over the connection? A: With Turnium SD-WAN software, there is no need to create a VPN … Read more
Internet security breaches are so commonplace that they often are just a footnote on the news. In the first quarter of 2019 alone, we have had over 32 major internet security failures affecting over 410 million internet users. (Idenityforce). Many organizations are currently confronted with the decisions wrestling with the challenge of how to protect … Read more